Ticket Expiration

Note: You must have set Issuing Hours to select the feature “Expire after operating hours.”

This feature allows you to set the tickets you’ve issued to expire. When the tickets expire they are removed from the queue dashboard. You can set the tickets to expire after a certain amount of time or after your operating hours.

If disabled, tickets will not expire. They will need to be canceled and cleared to remove them from the queue. Otherwise, they will continue to show in the queue until the next day begins.

Setting Ticket Expiration

  1. Check the “Enable Ticket Expiration” toggle near the bottom of the page.
  2. Select whether you want tickets to expire after issuing hours or after a certain amount of time
  3. If you select “Expire after a certain amount of time,” enter an amount of minutes for tickets to expire after.
  4. Save and you’re done!
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